Casos de Éxito

🛡️ Success Story: “I used to spend the whole day trying to stay in control. Now, five minutes is all it takes.” Freddy runs a security agency that operates across the entire Dominican Republic. One of his biggest challenges was managing remote posts scattered around the country, from Samaná to La Vega and beyond. “Our guards are deployed everywhere. It was impossible to physically check each site. Supervisors couldn’t keep up — they drove around guessing where problems might be. By the time they arrived, a client had already called to complain.” That all changed when Freddy switched to Patrullando.com. Now, he gets a clear picture of every post within five minutes of a shift starting — who’s on duty, who’s missing, and whether any immediate changes are needed. “If everything’s running smoothly, no need to send anyone. But if there’s an issue, the supervisor knows exactly where to go. We’ve saved time, fuel, and admin costs. The operation is smarter, faster, and more precise.” Since adopting Patrullando.com, Freddy’s agency has gained: ✅ Full visibility over every guard post — even the most remote✅ Instant alerts for no-shows or late check-ins✅ Significant savings on travel and supervision✅ Recognition for top-performing guards✅ And best of all — happy clients who no longer complain “If a guard doesn’t check in, I know about it before the client ever notices. Most of the time, we’ve already fixed the issue — and the client never even knew there was a problem. That’s real control.” Want the same peace of mind for your agency?👉 Join Patrullando.com — the platform that works for you.

🔍 Supervisor Insight “Before Patrullando, I spent 8 to 10 hours a day driving — and still didn’t really know what was going on. Now I spend way less time behind the wheel, and I know exactly what’s happening at every post.” Frey oversees dozens of security guards at posts scattered across the Dominican Republic. His job used to be a constant loop of driving, phone calls, and repeating the same information to different people. “If we had a last-minute schedule change, I had to call or text everyone. Half of them didn’t get the message, and I’d waste time just repeating the same thing over and over. Now, if there’s a change — everyone sees it instantly in their account. They only call me if something’s unclear.” But what really changed Frey’s life was the time he got back. “Just visiting every post in a day used to take 8–10 hours. That’s 8–10 hours watching the road instead of watching my team,”he laughs.“Now I drive way less and finally have time to actually manage.” With Patrullando.com, Frey gained: ✅ Live oversight of who’s on time, who’s late, and who’s consistently reliable✅ Custom shift times for each post — without needing to remember them all✅ A smoother workflow without the morning rush✅ Data-based decision-making instead of guesswork “One of the best parts? I can assign different start times to each post depending on need — 6:00, 6:30, 7:00… This means I don’t get hit with all the check-ins at once. Everything is staggered, and it’s way easier to manage.” He also uses the platform to investigate chronic lateness — and often finds solutions that help everyone: “For example, I found out one guard was always late because the building he works in doesn’t even open until 7:40. So now his shift starts at 7:45 — everyone’s happy, and I didn’t even have to remember it. The system stores all those little details for me.” And the best part? “I honestly feel like I could manage three times as many guards now. The system just makes it that much easier.” Want to empower your supervisors like Frey?👉 Join Patrullando.com — your operations, streamlined.

💼 HR Perspective: “I’m serious — I no longer panic when I hear the word ‘payroll’. This platform changed everything.” For Jen, payroll used to be the most stressful part of the month. Working in a security company with hourly wages meant every single hour mattered — not just for the books, but for real people and their families. “These aren’t just numbers on a spreadsheet — they represent lives. Our guards depend on us to pay them for every hour worked, on time and without mistakes. And when time sheets come in late, handwritten, or incomplete… how can I ensure accuracy? Especially when the bank has strict deadlines for processing payments.” What used to feel impossible — especially when schedules changed, or a guard worked overtime because their replacement didn’t show up — is now completely manageable thanks to Patrullando.com. “How could I, sitting in the office, possibly know what’s going on in another province? I couldn’t. Supervisors are human too — they forget things, they miss things.” Now, Jen can see to the minute how many hours were worked by each employee, every single day — without chasing down reports. “If I need to check something, it takes a minute. I can add deductions, bonuses, and adjustments directly in the system — and when it’s time to run payroll, I literally just click a button. That’s it.” And if something goes wrong? “Let’s say a shift didn’t register for a guard. He sees it right away in his own account and can call the supervisor. They fix it before I even sit down to generate the payroll report.” Jen now has: ✅ Real-time, accurate worked hours for every employee✅ Seamless adjustments for bonuses, overtime, and deductions✅ Fewer errors, fewer complaints, and zero delays✅ Empowered staff who can view and verify their own records✅ Peace of mind “It’s honestly a dream. I don’t chase reports. I don’t guess. And most importantly — I can finally do payroll with confidence and compassion.” Want stress-free, accurate payroll like Jen?👉 Join Patrullando.com — where your workforce and your peace of mind are in sync.

Guard Experience: “Now I just show up, check in — and that’s it. No stress, no guessing, no endless calls to the supervisor.” Frank works far from Santo Domingo — and for a long time, no one really noticed his effort. “I’ve always been on time. But no one saw it. Head office is four hours away, and unless someone called, they had no idea. Now, with Patrullando.com, I feel like they see me — even from miles away.” All he has to do now is check in from his post, upload a quick photo at the start and end of his shift — and he’s done. “No more proving anything. No more chasing down the supervisor. I just show up, do my job, and the platform does the rest.” This year, something amazing happened: “At the end of the year, management gave me a bonus. They said I was one of the most punctual guards in the company. And Patrullando.com even sent me a free T-shirt. That felt really good.” But the real game-changer? “I used to have a big issue with my shift partner. He’d come in an hour — sometimes two hours — late. I had to wait, unpaid. I couldn’t prove it. Now? If he’s late, I get paid for the extra time. And when he realized that I was getting paid and he wasn’t — he started showing up on time!”He laughs:“He didn’t want to share his paycheck with me.” Now, Frank’s life is easier: ✅ No need to call or explain — check-in says it all✅ Full visibility from the main office, even in remote areas✅ Recognition and rewards for reliability✅ Fair pay for extra hours✅ Fewer arguments, fewer delays — and a happy wife “She used to never know what time I’d be home. Now, with the schedule running smoothly — no more fights!”Frank smiles.“One less problem in life.” Want your guards to feel seen, respected, and paid fairly?👉 Join Patrullando.com — where technology works for your people.