🔍 Supervisor Insight
“Before Patrullando, I spent 8 to 10 hours a day driving — and still didn’t really know what was going on. Now I spend way less time behind the wheel, and I know exactly what’s happening at every post.”
Frey oversees dozens of security guards at posts scattered across the Dominican Republic. His job used to be a constant loop of driving, phone calls, and repeating the same information to different people.
“If we had a last-minute schedule change, I had to call or text everyone. Half of them didn’t get the message, and I’d waste time just repeating the same thing over and over. Now, if there’s a change — everyone sees it instantly in their account. They only call me if something’s unclear.”
But what really changed Frey’s life was the time he got back.
“Just visiting every post in a day used to take 8–10 hours. That’s 8–10 hours watching the road instead of watching my team,”
he laughs.
“Now I drive way less and finally have time to actually manage.”
With Patrullando.com, Frey gained:
✅ Live oversight of who’s on time, who’s late, and who’s consistently reliable
✅ Custom shift times for each post — without needing to remember them all
✅ A smoother workflow without the morning rush
✅ Data-based decision-making instead of guesswork
“One of the best parts? I can assign different start times to each post depending on need — 6:00, 6:30, 7:00… This means I don’t get hit with all the check-ins at once. Everything is staggered, and it’s way easier to manage.”
He also uses the platform to investigate chronic lateness — and often finds solutions that help everyone:
“For example, I found out one guard was always late because the building he works in doesn’t even open until 7:40. So now his shift starts at 7:45 — everyone’s happy, and I didn’t even have to remember it. The system stores all those little details for me.”
And the best part?
“I honestly feel like I could manage three times as many guards now. The system just makes it that much easier.”
Want to empower your supervisors like Frey?
👉 Join Patrullando.com — your operations, streamlined.